The Best Buddy 19 Company Limited and BBD Insurance Broker Company Limited ( hereinafter referred to as “Buddy” or “Company”) It has been dealt with regarding the security of personal information of customers and prospective customers. in accordance with the Computer Act and the Personal Protection Act B.E. 2562 (hereinafter referred to as “Personal Data Protection Law”)
Purpose of collecting your personal information
- To provide services and offer products of insurance company
- To increase efficiency in service and develop the existing product form of the company
- To communicate about new services or products of the company, including but not limited to terms and conditions, promotions, events and advertisements.
- For website administration and business operations
Methods of collecting information
Your personal data will be collected and stored when
- You enter the Company's website.
- You disclose to the company
- Any person including spouse or your family members persons with joint names under the same policy as you and any other person under the purpose of reviewing the claims form and compensation for disclosing information to the Company
In the case of 3. When the information relates to someone other than the discloser (“Data Subject”) has been disclosed to the company. It is the sole responsibility of the discloser to obtain consent and notify the data subject of the disclosure of his personal data including the terms and conditions of this Privacy Policy.
Personal information that the company collected
- Details about you, such as your name, surname, date of birth, education, occupation, marital status and nationality.
- Contact details such as name, address, email, telephone and social media accounts
- Details about identification and verification, such as ID card number Passport number, photograph, CCTV footage
- Financial details such as your payment bank, account details, details or other payment information
- The results of the audit of the company in details about you in regards to credit credibility or financial history
- Details about insurance claims where applicable
- Employment and salary information
- Name and address of your dependent or beneficiary
- Information about your use of the website or other technologies of the company, including IP Address , device information
- Other information that you have provided to the Company
In addition the Company may collect and or in the possession of your sensitive personal data such as
- Health or medical information
- Race or ethnicity
- Sexual orientation or orientation
- Membership of a political, professional or trade association
- Criminal record
- Religious or philosophical beliefs
- Genetic information
- Biological identity information (Biometric)
Collection, use and disclosure of personal information
The Company will collect, use and disclose your personal information in writing or by electronic means as follows:
- Processing, handling, using and processing requests or according to the documents you send to the company
- Performance of duties and exercise of the Company's rights Under the contract between the company and you
- Actions for the benefit of the company's laws such as business administration relating to the Company's operating system or to provide after-sales service , business activities and public relations communications as well as other actions necessary to conduct internal business
- Offer or sell products or services of the Company to you
- Developing, managing, processing, analyzing, improving, designing, operating and managing the company's products, services and operations as you have given your consent
Other Use and Disclosure of Personal Information
The Company will use and disclose your personal information as necessary and appropriate as follows:
- Compliance or govern compliance with applicable laws , including insurance laws, anti-Money Laundering Laws tax law, etc.
- Compliance with requests from government agencies
- Cooperation with law enforcement such as when the company receives a request or order to comply with law
- Use or disclosure for other legal grounds
Sharing personal information
The company and affiliates of Buddy may share personal information for the benefit of the operation and the presentation of the company's products and services to be the most beneficial to you. If necessary to provide any services to you as you are entitled to or for other purposes specified in this policy or in the consent you have given to the company. May disclose your personal information to third parties as follows:
- Third parties which are third parties that provide services to the Company such as web hosting services, data analysis. Processing of payments / insurance premiums , document management information technology services collection services, insurance premiums, delivery services, insurance policies , including other service providers that the Company hired in business
- Insurance contract parties such as insurance companies, brokers and agents, as well as various assignees.
- Other persons acting for or on behalf of or jointly with the Company To perform operations directly related to the purposes for which your personal data is required to do so
Retention of personal information
The Company will retain personal data for the period necessary for the purposes stated in this Policy, unless it is necessary or permitted by law to retain personal data longer, using the following criteria:
- Keep as long as the company still maintain relationship with you
- Keep as necessary in accordance with the law of the company.
- Retain as instructed in relation to the legal status of the Company (e.g.applicable shelf life litigation or defense or various inspections as required by law)
The company will delete your personal information after the retention period of the company. Must comply with the law and/or after the period of protection of the Company's rights has expired. The retention period of personal data in general cases is 10 years.
Use of cookies
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Your rights
Use of the company's website company service and/or purchase of the company's products. You have the following rights in respect of your personal data that the company receives:
- The right to access or obtain a copy of the data subject or request to disclose the acquisition of personal information
- The right to ask the company to take action to keep personal information accurate, complete and up-to-date
- Right to obtain personal information from the company including the right to request the company to transmit or transfer information to other personal data controllers or to request personal information that the company sends or directly transfers to another controller
- Right to object collecting, using or disclosing personal information at any time in accordance with the rules required by law.
- The right to request that the Company take action to delete or destroy or make the information personally identifiable of the owner of the information. according to the rules prescribed by law
- The right to request the company suspend the use of personal information
- The right to withdraw consent at any time Unless there is a restriction on the right to withdraw consent by law. However, the withdrawal of consent does not affect the collection, use or disclosure of personal information that has been duly given consent.
- Right to complain in the event that the company including employees or the Company's contractor violates or fails to comply with the Personal Data Protection Act2562 .
Security of personal information
The Company will provide appropriate organizational, technical and administrative measures to protect personal data. This is in accordance with the requirements of the Personal Data Protection Law and other laws applicable to data protection. However, the Company cannot guarantee 100% of the security of data transmission or data retention systems . insecure Please inform the company immediately according to the contact information specified in the heading “Contacting the Company” at the bottom of this Policy.
Policy update
The Company will always review and update this Privacy Policy to ensure that the owner of the personal information. Your personal information will be protected by law and regulations related to the protection of personal data under this policy. The policy will be announced at the latest version on the Company's website
Contacting the Company
You can contact the company Regarding this policy and your personal information, please contact the following details:
Address
The Best Buddy 19 Company Limited
288, 288/1 Soi Roong Ruang
Samsen Nok Subdistrict, Huai Khwang District, Bangkok 10310
Email
DPO@bbd.co.th
phone number 02-276-2245-47
Send to the Personal Data Protection Officer (DPO)